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Comcast Opens New Xfinity Customer Center in Macomb Township

Comcast has opened an interactive 3,600-square-foot Xfinity Customer Center in Macomb Township. The facility, which is the company's second customer center in Macomb County, is the first of its kind in Michigan.

 
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Mary Beth Halprin, vice president, public relations and local programming for Comcast, discusses the new Xfinity Customer Center in Macomb Township.
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Mary Beth Halprin, vice president, public relations and local programming for Comcast, discusses the new Xfinity Customer Center in Macomb Township.
Macomb County Executive Mark Hackel discusses the investment by Comcast in Macomb and joins company and local officials for a ribbon cutting.

Comcast opened a new Xfinity Customer Center in Macomb Township on Monday that allows customers to pay bills, exchange equipment but also experience the company's products on iPads, laptops and large-screen televisions.

The new 3,600-square-foot facility is located at 17613 Hall Road and utilizes technology to serve customers. Inside the center there is a self-service kiosk to pay bills, an electronic queuing system for check-in, along with displays of 3D cable service, iPad apps and the company's home security system.

These features are set in a comfortable seating areas that feature sofas and chairs set around the informational kiosks.

"This 3,600-square-foot center was built with the customer in mind," said Jan Thompson, senior director, business operations at Comcast.

The new center is open from 10 a.m.-6 p.m., Monday-Saturday.

As part of the opening week activities, the center will host a grand opening celebration Saturday with appearances by retired Detroit Red Wing Tomas Holmstrom, Tigers mascot Paws and giveaways.

Related Topics: Comcast and Xfinity

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