Business & Tech

Comcast Opens New Xfinity Customer Center in Macomb Township

Comcast has opened an interactive 3,600-square-foot Xfinity Customer Center in Macomb Township. The facility, which is the company's second customer center in Macomb County, is the first of its kind in Michigan.

Comcast opened a new Xfinity Customer Center in Macomb Township on Monday that allows customers to pay bills, exchange equipment but also experience the company's products on iPads, laptops and large-screen televisions.

The new 3,600-square-foot facility is located at 17613 Hall Road and utilizes technology to serve customers. Inside the center there is a self-service kiosk to pay bills, an electronic queuing system for check-in, along with displays of 3D cable service, iPad apps and the company's home security system.

These features are set in a comfortable seating areas that feature sofas and chairs set around the informational kiosks.

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"This 3,600-square-foot center was built with the customer in mind," said Jan Thompson, senior director, business operations at Comcast.

The new center is open from 10 a.m.-6 p.m., Monday-Saturday.

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As part of the opening week activities, the center will host a grand opening celebration Saturday with appearances by retired Detroit Red Wing Tomas Holmstrom, Tigers mascot Paws and giveaways.


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