Help Wanted: Comcast Looking to Fill More Than 100 Positions

Comcast is looking to fill more than 100 positions at three locations in Metro Detroit.

According to Comcast, these positions include:

• Sterling Heights – Customer Account Executives, Customer Service
  • The Customer Account Executive (CAE) for Customer Service provides support to those experiencing billing, equipment or service issues
  • Is responsible for improving customer satisfaction in a professional and courteous manner along with promoting additional products and services

• Ann Arbor – Customer Account Executives, Tech Support
  • Technical Support Specialist (TSS) is responsible for technically assisting customers with video, Internet and phone services and improving customer satisfaction
  • Has a strong understanding of Internet, intranet and computer operating systems

• Plymouth – Customer Account Executives, Sales
  • The Customer Account Executive (CAE) in Sales is an ambassador for Comcast, assisting existing customers with a variety of inquiries and issues
  • Recognizes, conveys, promotes and sells products and service value. Remains up-to-date on products and services to ensure customer satisfaction

These positions fall under the “Customer Care” organization and require a high school diploma; professional and reliable and call center experience preferred.

Job seekers must apply for a position online through the "Careers" section at www.comcast-jobs.com.

The jobs include comprehensive dental and vision plans, along with paid time off for vacations and holidays, according to Comcast. A 401(k) retirement plan, an employee stock purchase program, tuition reimbursement, life insurance and courtesy cable are also offered.